Privacy Policy

At Z&G Rental, our mission is to support you in your travels and adventures by providing comfortable and safe transportation options. Whether you're headed to a nearby destination or embarking on a cross-country journey, we prioritise offering budget-friendly vehicles with hassle-free service.

Safeguarding the personal data you entrust to us is a crucial aspect of our commitment to you. We want you to feel assured that your information is protected and utilised responsibly to enhance your experience with us.

Z&G Rental is a subsidiary of Z&G Universal, a company registered in Cyprus. Our headquarters are located at Kalliroi Court, Flat 147, Pygmalionos, 8046 Paphos, Cyprus. For inquiries, contact us at info@zgcyprusrental.com.

This Privacy Notice covers:

• What personal data we collect and why we collect it.
• When and how we may share your personal data with third parties.
• Your options, including how to access and update your personal data.

If you have questions or need clarification, reach out to us at support@zgcyprusrental.com.

We respect your privacy and will not distribute your personal information to any third party not involved in your car rental enquiry. We use the latest online secure encoding technology to protect the transfer and storage of your private personal data.

To ensure you book the right vehicle, we request basic information such as your full name, email address, phone number, and reservation time. This helps us offer you the best deal and keeps you informed about new services and special offers.

We also gather data from your device — such as your IP address and browser type — to understand your preferences and tailor our services accordingly. Sometimes we collect data automatically or from third parties.

To fulfil our services, we collaborate with third parties and share your data with them. This includes providing necessary information to the car rental supplier you choose and arranging extras like insurance.

How we share your data:

• Car rental provider: We may share your name, contact details, and booking preferences. They may provide us with information on prior bookings and any misconduct.
• Financial institutions: We work with financial institutions to process payments and chargebacks, providing necessary booking information to detect and prevent fraud.
• Google: As our advertising partner, we share data with Google to ensure relevant advertisements reach the right audience. You can unsubscribe from marketing emails at any time.
• Competent authorities: We may share your personal information with authorities as required by law to prevent fraud and other crimes.

Certain information may be required to be transferred to related companies acting as payment providers. Such entities may be subject to laws requiring disclosure to relevant authorities, including under FATCA and CRS laws.

Marketing Cookies: We and our third-party partners use marketing cookies to gather information based on your internet behaviour, enabling us to inform you about products tailored to your interests.

Emails and Pixels: To assess the relevance of information sent via email, we incorporate pixels in our communications. Pixels in use include: Google Tag Manager, Google Analytics 4, Google Ads Remarketing, Facebook Pixel, Microsoft Clarity, and Criteo Pixel.

Newsletters: You can opt out of our newsletter at any time by clicking the "unsubscribe" link in the email body.

Our website is not directed to children under the age of majority. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a child, we will delete it immediately. Please contact us if you believe we have mistakenly collected information from a child.

If you accept our offer for protection services, we may request additional personal information to determine coverage needed — such as names and ages of additional drivers, driving licence details, and driver condition. In the event of a claim, we may ask for relevant reports such as police reports.

You have the freedom to adjust your privacy settings on our website and control the cookies you accept or reject through your browser settings. Blocking functional cookies may affect your experience using our services.

You can opt out of customised ads by visiting youronlinechoices.com or youradchoices.com.

• We retain your personal data for as long as necessary and lawful. After this period, we securely erase your data.
• Data required for analytical or legitimate business purposes will be anonymised.
• Personal data provided for booking purposes will be retained to allow access to booking details.
• User engagement and behavioural data are anonymised and stored for up to 5 years, or as required by law.

• Withdraw Consent: You can withdraw consent at any time by contacting support@zgcyprusrental.com.
• Right to Object: If we process your data based on legitimate interest, you may have the right to object.
• Access & Correction: You can request access to your personal data free of charge. We will respond within one month.
• Data Portability: If technically feasible, you may request direct transfer of your data to another company.
• Erasure (Right to be Forgotten): You can request erasure of your personal data if it is no longer necessary or if you suspect unlawful use.
• Data Breaches: In the event of a breach, our data protection officer will report it to the national authority and inform you directly if there are serious risks.
• Complaints: You can file a complaint with your national data protection authority or take legal action.

We are committed to upholding data protection laws globally. If you are accessing our services from outside the EU and observe any behaviour that does not align with relevant legislation, please contact us at support@zgcyprusrental.com.

Our Privacy Policy and cookie usage may be amended or updated at any time. We encourage you to regularly review this policy. In the event of substantial updates that may impact your data protection rights, we will take appropriate measures to inform you.